Today the way hotels engage with their markets is evolving rapidly as travelers’ habits regarding accommodation search and criteria that drive their choices are evolving
The Covid-19 pandemic is hitting hard on various industries all over the world, in addition to upsetting our living, our social relations, our loved ones.
Hotels are constantly transforming in order to keep up with the unpredictability of the tourist market and the ever-changing needs and expectations of guests. It’s
Maximizing revenues is the main challenge hospitality professionals face. Hotels have perishable inventory and if a room stands empty for the night, the opportunity to
It is a fact that there is a positive relationship between customer satisfaction and loyalty and the hospitality industry is no exception to this rule.