F.A.Q.

Our answers to the most frequently asked questions

Table of contents

General information

Manet is a digital solution allowing professionals of the tourism sector to provide travelers with Internet connectivity (even abroad) as well as with lots of travel and destination services and features.


The service is delivered through a mobile app – allowing end users to enjoy reliable and fast internet connectivity on their own smartphones thanks to eSIM technology – and/or a fully customizable mobile device.

The Manet solution is designed for hotels, b&bs, vacation rentals, car rental companies, tour operators and any other travel and tourism industry player.


Hospitality and travel service providers can use a web dashboard to customize Manet App and Device content, communicate with their clients and increase revenues by leveraging customer engagement with extra services offers

Thanks to Manet App and Devices, you can offer your clients reliable and fast internet connectivity (even if they’re traveling abroad), destination tips, useful travel tools and the opportunity to easily purchase tickets for the best attractions and activities in your destination.


Furthermore, thanks to Manet, travelers can easily keep in touch with you for information requests or needs, and they can digitally purchase or book your services.

Manet for Hospitality

Manet is an easy-to-use tool which allowing you to improve your guest satisfaction level and streamline your hotel’s daily operations.


Choose Manet to offer your clients connectivity, to stay in touch with them, to promote your services and increase your hotel’s revenues!

The Manet solution consists of an App and/or a Device for your guests and of a web Dashboard allowing you to connect with your clients and promote your services before, during and after guests’ stay.

With Manet App, you will be able to provide your hotel’s guests with internet connectivity on their own smartphones (even abroad), thanks to the innovative eSIM technology (virtual SIMs).


Furthermore, Manet App allows you to directly communicate with your guests, to give them useful information about hotel services and to satisfy their needs.


By using Manet App, hotel guests will be able to book hotel services and access tourist content and other useful tools.

Manet Device is a fully customizable smartphone you can give to your guests when they arrive at your hotel.


It provides them with all Manet App benefits as well as with international unlimited free calls, free and unlimited Internet connectivity, Wi-Fi hotspot, audioguides and other amazing features!

Manet Dashboard allows you to customize content and information that will be delivered to your hotel’s guests on Manet App and/or Devices.


Thorugh Manet Dashboard you can manage the hotel’s internal and external services and define service reservation and order procedures; you can see your guests’ requests and answer them and confirm or reject their reservations and orders.


The Dashboard allows you to analyse your guests’ favorite itineraries, map their preferences and stay in touch with them during their stay. Accessing the Dashboard is easy: visit manetmobile.com, click on “LOGIN” and enter your username and password.

Manet offers a lot of benefits to you and your staff!

Manet helps you:

  • enhance guest satisfaction
  • increase positive reviews
  • promote your hotel services
  • streamline your daily operations

Manet improve your guests’ stay and travel experience by providing them with:

  • connectivity to surf the Internet even abroad with their personal device (thanks to the eSIM technology) or with Manet Device
  • hotel services to explore and book room service, transfer and any other ancillary service!
  • content on the destination to access tourists guides, travel tools, tickets for events and attractions…

Absolutely yes!
You can customize Manet with your internal and external services. Your guests will be able to view and book them directly from Manet App or Devices, in a straighforward and easy way!


Furthermore, thanks to the push notification service, you can send messages to your guests through the Manet Dashboard to promote your services and inform your guests about special offers or discounts!

Of course. Manet provides you with a lot of features (such as push notifications or the messaging service) you can use to communicate in real time with your guests.


Furthermore, Manet end users can easily find your hotel’s contact details and communicate with hotel staff even when they are not inside your hotel.

Yes! Manet is a very useful tool for your guests!


By making the App and/or the Device available to travelers, you’ll simplify their stay, they’ll be able to easily stay in touch with your accommodation facility and discover your destination. Your guests will be very happy to use Manet and leave a positive review to express their satisfaction!

Manet for Car Rentals

Manet revolutionizes your clients’ rental experience!


In just one solution your clients will have at their disposal internet connectivity, GPS navigator, digital documents and will be able to easily contact road assistance!

The Manet solution consists of an App and/or a Device for your clients and of a web Dashboard allowing you to communicate with your clients, to monitor rentals, to view stats about App and Device usage and to view your clients’ most popular routes!

Thanks to Manet App, you will be able to offer your clients all Manet Device features directly on their own smartphones.


Thanks to the innovative eSIM (virtual SIM) technology, travelers will be able to surf the web with reliable and affordable connectivity (even abroad). Furthermore, the Manet App allows you to easily communicate with your clients and to satisfy their needs. Thanks to the Manet App, car rental clients will be able to access useful information and rental documents, as well as tourist content and tools.

Manet Device is a smartphone you can add to your clients’ rental during pick-up at the counter or by online booking.


It provides your clients with all Manet App benefits, as well as with free unlimited international calls, free unlimited Internet connectivity, Wi-Fi hotspot, audioguides and other amazing features!

Manet Dashboard is a powerful tool for your business: it allows you to streamline your daily operations, to easily communicate with your clients and to manage both activation and modification of services in a fast and simple way.

By using the Dashboard, you’ll be able to:

  • collect customer feedback
  • activate and manage services
  • send push notifications
  • geolocate your clients
  • access statistical data
  • allow your guests to sign privacy documents

 Manet offers a lot of benefits for your business!
Our solution allows you to:

  • offer a really innovative service to your clients
  • increase your revenues
  • increase satisfaction of your clients
  • optimize your daily operations
  • digitize the car rental procedure

Manet is a useful and innovative service for your clients!
The main benefits Manet gives travelers are:

  • internet connectivity on their own smartphones (with eSIM technology) or on Manet Devices
  • easy access to car rental company services, information, documents and road assistance
  • tourist content, travel tools and easy purchase of tickets for experiences, events and attractions

Manet for other professionals of the tourism sector

If your profession is linked to tourists or travelers, discover our affiliate programs and start generating additional revenue for your business, by offering your clients innovative and useful services!


Join our affiliate program now to enrich your clients’ travel experience and start earning commission on sales!

Yes, if you’re a travel blogger or a travel influencer you can join our affiliate programs and offer our innovative services to your followers or readers!

Becoming our affiliate is free of charge and by selling our services you’ll be able to:

  • build customer loyalty
  • develop competitive advantages over your competitors
  • offer innovative services
  • generate additional revenues for your business

For questions related to eSIM and affiliate programs read our dedicated F.A.Q.

Your request has been successfully submitted.

Our Team will contact you as soon as possible and you’ll receive an email with the credentials to sign in at the Manet dashboard.

Choose the best solution for your customers

Manet App

The convenience of modern digital assistance
always available
  • Web dashboard
  • Check-in and identification
  • Check-out and payment
  • Common areas management
  • Booking of extra services
  • Travel tools
  • Tourist content and services
  • Real-time chat
  • Free calls
  • Unlimited internet
  • Hotspot wifi
  • Multilingual audioguides
  • Samsung custom device

Manet Device

A device offering your customers
the best travel experience ever!
  • Web dashboard
  • Check-in and identification
  • Check-out and payment
  • Common areas management
  • Booking of extra services
  • Travel tools
  • Tourist content and services
  • Real-time chat
  • Free calls
  • Unlimited internet
  • Hotspot wifi
  • Multilingual audioguides
  • Samsung custom device
Premium
Manet envelope

Thank you!